GT-Points

PLUS MEMBERSHIP & Benefits
1.Who is eligible to become a PLUS MEMBER, and what is the difference between a PLUS MEMBER and a MEMBER?

GTPOW created the GT-Points rewards program to give back to every GTPOW lover. We offer our members the ultimate benefits, excellent services, and the latest updates. Having reached 1 million members at the start of 2024, it's time to upgrade GT-Points benefits to empower every one of the million more! It's totally free, and when you have 6,000 GT-Points in your account, congratulations—you can upgrade to a PLUS MEMBER right away. Feel free to enjoy all the benefits of being a MEMBER, as well as exclusive discounts and service benefits only for PLUS MEMBERS. All-in-one reliable membership services are only for you—every one of the million. The upgraded premium PLUS benefits allow you to save more, rest assured more, and experience more in this flexible energy future!

2.Can my PLUS MEMBER status expire?

Yes, the validity period is one year. Your PLUS MEMBER status will expire one year after you upgrade from MEMBER to PLUS MEMBER if your GT-Points balance is less than 6,000. If you still have 6,000 or more GT-Points in your account, congratulations—you can maintain your PLUS MEMBER status.

3.Will my PLUS MEMBER status change if I use GT-Points for cash deductions or redeem vouchers/gifts?

No worries! Within the validity period, even if you use your GT-Points for cash deductions or redeem them for vouchers/gifts, you will still keep your PLUS MEMBER status. Don't forget to complete more tasks and earn more GT-Points to maintain your status.

4.What special discounts do I get as a PLUS MEMBER?

As a PLUS MEMBER, you will receive various discount vouchers, including: - A Level-up voucher (1st upgrade only) - A Birthday voucher - A Monthly voucher pack (issued during GT-Points Monthly Madness) - PLUS exclusive gifts (*Remark: Only for PLUS MEMBERS with accumulated purchases over $10000 and only once for the entire program.)

5.What service benefits do I get as a PLUS MEMBER?

As a PLUS MEMBER, you can enjoy the following services during your membership period: Free Unconditional Return (1 Order): Enjoy one free return within one month of purchase. 12% Discount on Out-of-Warranty Service Charges: Receive a special discount on service charges for out-of-warranty repairs. GTPOW reserves the right to determine the scope of repairs based on the actual situation. Express Replacement Service: If your product is irreparably broken, you can use this service. After sending in your broken product and providing the proof of shipment, we will immediately send you a new product without waiting for the broken one to be received.

6.What other experiences can I expect?

You will have access to our "New Product Trial Event" during the release of new GTPOW products. As a PLUS MEMBER, you can receive new products for free and enjoy exclusive early bird benefits (which are coming soon). Stay tuned for more upcoming benefits!